Reliable email for daily store operations

Run support, returns, supplier, finance, and internal communication on professional addresses connected to your store’s domain.

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A role for every conversation

Keep operational email clear and recognizable

support@store.com

returns@store.com

finance@store.com

suppliers@store.com

operations@store.com

name@store.com

Daily operations

Built for human communication around the storefront

Domain identity

Use recognizable addresses on your own store domain for customer, supplier, finance, and team communication.

Inbound protection

Filter incoming mail with antispam scoring, greylisting, quarantine, and sender controls.

Domain authentication

Prepare SPF, DKIM, and DMARC records that protect sender identity and support delivery diagnostics.

Mailbox management

Create separate mailboxes and aliases for operational roles while managing quotas centrally.

Pooled capacity

Choose plans by total mailbox, domain, and shared-storage requirements as the operation grows.

Provider migration

Plan existing mailbox transfers, DNS changes, verification, and post-migration checks.

Important service boundary

Operational mail and automated sending are different jobs

Backeer plans are designed for person-to-person and operational business email. Automated order notifications, password resets, newsletters, and bulk marketing campaigns should use a dedicated transactional or marketing email platform.

Your storefront can keep its existing transactional provider while your team uses Backeer for human communication and daily operations.

Example flow

A customer support conversation from inbox to resolution

1
A customer writes to support@store.com.
2
Server-level controls evaluate the incoming message.
3
A team member responds through webmail or a supported IMAP client.
4
Administrators review mailbox quotas and delivery diagnostics when needed.
5
Automated order notifications continue through the store’s transactional provider.

Practical answers

Ecommerce email FAQ

Can I use my store’s domain?

Yes. Plans support custom domains up to the published domain limit.

Can I create support and returns addresses?

Yes. Create separate mailboxes or appropriate aliases within the plan limits.

Does Backeer send order confirmations or newsletters?

Backeer hosted mailbox plans are not a bulk or transactional campaign service. Use a dedicated sending provider for automated messages.

Important service boundary

Separate store operations from campaign sending

Choose a clear mailbox structure for your team and keep automated delivery on the platform designed for it.

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